Shipping Policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping Time

Estimated delivery times are:

Destination	Estimated Delivery Time
United Arab Emirates	3–7 business days
GCC Countries	5–10 business days
International	7–20 business days

Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the shipping method selected.

We may also offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been dispatched, you will receive tracking details via email or SMS (if available). Tracking updates may take up to 48 hours to appear.

Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

• High order volumes

• Public holidays

• Customs inspections

• Courier service disruptions

• Weather or other force majeure events

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our customer support within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Multiple Shipments

As a dropshipping store, some orders containing multiple items may be shipped separately from different suppliers. You may receive your items in separate packages on different dates.

Customs & Import Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you.